Status Report: GitHub.com Service Disruption

GitHub provides multiple ways for users to stay informed about system health and active incidents. You can subscribe to real-time notifications to ensure you are alerted whenever an event is created, modified, or resolved.

🔔 Notification Subscription Options

1. Email Alerts

To receive updates via email, provide your address and verify your identity.

• Requirement: Email address $\rightarrow$ OTP Verification.
• Controls: Resend OTP timer and "Didn't receive OTP?" support.

2. SMS Notifications

Get text alerts by selecting your region and providing a mobile number.

SMS Process: Phone number $\rightarrow$ OTP Verification (30s resend window).

3. Slack Integration

Users can opt-in to receive maintenance and incident messages directly within their Slack workspace.

4. Webhook Notifications

For automated systems, GitHub offers webhooks for incident creation, updates, resolution, or component status changes.

• Input: Webhook URL
• Fallback: Email address (used if the endpoint fails).

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🛠 Incident Report: GitHub.com

Current Status: API Requests are currently experiencing degraded availability.

Service Impact Checklist

• Git Operations (Mitigated)
• Actions (Mitigated)
• Issues (Mitigated)
• Pages (Mitigated)
• Pull Requests (Mitigated)
• Webhooks (Mitigated)
• API Requests (Degraded)

Incident Timeline (August 17, 2026)

Detailed Event Log

Technical Note: The error rate $\epsilon$ was observed to be higher than the baseline $\epsilon_0$ during the initial phase of the incident.

Example Webhook Payload Structure:

{
  "incident": {
    "status": "degraded",
    "component": "API Requests",
    "timestamp": "2026-08-17T18:48:00Z"
  }
}