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LG denies TV spying claims, says tracking and snooping concerns 'not true'

Original article
tomshardware.com|26 points|100 comments|by datakan|Sep 10, 2026

LG Refutes Allegations of Smart TV Surveillance

Reported by: Stephen Warwick
Date: September 9, 2026
Source: Tom's Hardware

In a recent confrontation over consumer privacy, electronics giant LG has issued a firm denial regarding claims that its smart televisions are engaged in unauthorized "snooping" and data tracking. While the company admits to certain network behaviors, it insists that accusations of clandestine audio recording are entirely accurate completely false.


🔍 The Investigation: "Spy TVs"

The controversy stems from a deep-dive investigation conducted by Gamers Nexus. The report suggests a staggering scale of surveillance, claiming that approximately:

Total Affected Units=216,000,000\text{Total Affected Units} = 216,000,000Total Affected Units=216,000,000

The investigation, which utilized packet capture and firmware analysis in partnership with security experts MrBruh and uturn, alleged that LG devices were performing several invasive actions.

Alleged Privacy Violations

The following activities were purportedly discovered during the testing phase:

  • Constant logging and uploading of user data (even during standby or offline states).
  • Scanning local Wi-Fi networks to identify connected hardware (e.g., smartphones, printers).
  • Recording audio logs and sampling A/V inputs to monitor viewing habits.
  • Capturing ambient audio via microphones while the power was off, storing it locally for later transmission.

Technical Workflow of Alleged Spying


🛡️ LG's Official Response

When contacted by Tom's Hardware, LG strongly contested the findings. The company provided a detailed explanation of how their voice recognition systems actually function.

"The claims made in the recently published video are not true," LG stated. "LG TVs process voice data only when the voice button on the remote control is pressed and held, or when a wake word such as 'Hi LG' is recognized after the user has activated the Far-Field voice recognition feature."

LG further clarified the following technical points:

  1. Ambient Noise: The devices do not collect or record general conversations.
  2. On-Device Processing: The detection of the wake word happens locally on the hardware.
  3. Transmission Logic: If the specific wake word is not detected, zero voice data is transmitted to LG servers.

Comparison: Allegations vs. LG's Stance

FeatureGamers Nexus ClaimLG's Official Position
Audio RecordingConstant/Standby recordingOnly via button or "Hi LG"
Data UploadsContinuous, even when offlineTriggered by specific user actions
LAN ScanningInvasive spyingStandard smart functionality
Input SamplingMonitoring what users watchDenied

⚙️ Technical Nuances

While LG denied the "spying" aspect, they did concede that their TVs scan the local network. This is a common trait among many IoT (Internet of Things) devices to ensure seamless connectivity.

To illustrate how a hypothetical "log" of such a network scan might look in a firmware environment:

{
  "network_scan": {
    "status": "active",
    "discovered_devices": [
      {"ip": "192.168.1.15", "type": "smartphone", "vendor": "Apple"},
      {"ip": "192.168.1.22", "type": "printer", "vendor": "HP"}
    ],
    "timestamp": "2026-09-09T10:00:00Z"
  }
}

🖼️ Visual References

Below are the associated assets and database links related to the hardware analysis:

Bench Performance Database Deep-Dive Analysis Hardware Roadmaps

(Additional assets: Image 1, Image 2, Image 3)